Customer & Technical Service Support

BROAN is dedicated to quality customer service. Take advantage of the following online services:

A qualified BROAN Customer Service Representative is waiting to assist you.

In Canada   

  • 1-877-896-1119 - Customer Service
  • 1-866-737-7770 - BEST Range Hoods and/or our Central Air Exchangers
  • You may also contact us by using the information request form.
  • You can also schedule a call request at a more convenient time by filling up the call request form.

For replacement parts, please contact:

Frequently Asked Questions (FAQ)

In U.S.A.   

  • Visit
  • 1-800-558-1711 - Customer Service 
  • 1-800-637-1453 - Product Technical Support
Broan-NuTone® has been awarded the 2013 International Service Excellence Award in the Medium Business category from the Customer Service Institute of America for the second consecutive year. The award is given to the company that best displays dedication to both its customers and team members, while constantly seeking ways to improve and remain the best brand in the industry.

NOTE: BROAN Installation Guides and Specification Sheets are for current models only. Please contact BROAN Technical Support for older model parts or install guides or spec sheets.

BROAN Customer Service is also proud to provide the following services:

  • Product Technical Support
  • Warranty Information
  • Service & Repair Information
  • Parts & Accessories Information